First time purchasing a water softener. We lived in Hawaii and never needed one. Needless to say, we had no idea where to begin. We met with Melissa R. and she is very knowledgeable with the products. She provided a thorough breakdown of each component, making it easy to understand. Didn’t realize how many elements are considered when testing the quality of water.
She provided us with options that would fit our needs. We ended up purchasing the SSR system with the drinking water filtration (no more buying bottled water!) The installation process was quick. The only minor issue we encountered was that the installer forgot to turn on the water valve that connected the water to the refrigerator. No big deal. We called Melissa R. and that afternoon on a Saturday after hours, the owner, Bill came by our house and fixed the issue. Just like Melissa R., Bill is a down to earth guy who cares for their customers. A week after installation, Melissa R. came by to check on us to make sure that we were happy with our purchase….and of course we were! She even tested the water for quality, which passed with flying colors 🙂
Highly recommend H2O TO GO. Quality product that will last a very long time, plus EXCELLENT customer service from beginning to end.
– Johanna R. from Yelp