Thank you for visiting and shopping at h2o to go.  Following are the terms and

conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2 business days. Orders are not shipped or delivered on

weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your

tracking number(s). The tracking number will be active within 24 hours.

h2o to go is not responsible for any customs and taxes applied to your order. All

fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

h2o to go is not liable for any products damaged or lost during shipping. If you

received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.

Shipping charges for your order will be calculated and displayed at checkout.