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H2O To Go

You Can Live Without Soft Water...But It's Hard

702-367-2100

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  • Benefits
    • Water Tastes Better
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Owners Manuals & Troubleshooting

Manuals for Refiners, Conditioners and Softeners

Custom 2000
Custom 3000, DB and Seven Stage Refiner (SSR)
Custom 4000
Technetic

7000-XTR Seven Stage Refiner

Carbon Replacement in Media Tanks

Manuals for Drinking Water Systems

H2O to Go 3 and 5 Stage Reverse Osmosis

Maintenance & Filter Replacement Instructions

Custom Drinking Station (CDS) Filter Replacement Procedures

Maintenance Guide For CDS

Every 12 months to 18 months
  • CDS Multi Stage Pre Filter
  • CDS GAC Filter 1 Stage
  • CDS Final Stage
Every 24 months
  • CDS Alkaline Filter 7 Stages
  • CDS Mineral Filter 4 stages
Every 24 to 60 months
  • TFC Membrane

* Frequency of maintenance depends on a number of factors, including condition of water and level of use

Purchase CDS Replacement filters

Troubleshooting

Model 3000
Problem Probable Cause Cure
Fails to Regenerate 1. Electrical service has been interrupted
2. Timer is defective
3. Power failure
1. Check fuse, plug, pull chain or switch
2. Replace timer
3. Reset time of day
Water is hard 1. Bypass valve is open
2. No salt in brine tank
1. Close bypass valve
2. Add salt above water level
Unit uses too much salt 1. Injectors or screen plugged
2. Improper salt setting
1. Replace injectors and screen
2. Check salt usage and salt setting
Drain flows continuously 1. Excessive water in brine tank
2. Foreign material in control
1 & 2. Clean flow control
Model 4000
Problem Probable Cause Cure
Fails to Regenerate 1. Electrical service has been interrupted
2. Timer is defective
3. Power failure
1. Check fuse, plug, pull chain or switch
2. Replace timer
3. Reset time of day
Water is hard 1. Bypass valve is open
2. No salt in brine tank
1. Close bypass valve
2. Add salt above water level
Unit uses too much salt 1. Injectors or screen plugged
2. Improper salt setting
1. Replace injectors and screen
2. Check salt usage and salt setting
Drain flows continuously 1. Excessive water in brine tank
2. Foreign material in control
1 & 2. Clean flow control

Check out our Facts and Questions page for additional information.

Local Treatment Specific

After years of servicing systems designed in other parts of the country or world to accommodate our unique water needs here in the Las Vegas Valley, it quickly became apparent that most systems aren't designed to treat our unique water purification needs. For this reason, H2O to Go started designing water purification systems designed to treat the water found in most households in Southern Nevada.

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Contractors License #33859

4345 W Tompkins
Las Vegas, Nevada 89103

702-367-2100

  • Refiners
  • Conditioners
  • Drinking Water Systems
  • Softeners
  • Salt Free
  • Water Softener & Reverse Osmosis Rentals

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