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Manuals for Refiners, Conditioners and Softeners
Custom 2000
Custom 3000, DB and Seven Stage Refiner (SSR)
Custom 4000
Technetic
Manuals for Drinking Water Systems
H2O to Go 3 and 5 Stage Reverse Osmosis
Maintenance & Filter Replacement Instructions
Troubleshooting
Model 3000
| Problem | Probable Cause | Cure |
|---|---|---|
| Fails to Regenerate | 1. Electrical service has been interrupted 2. Timer is defective 3. Power failure |
1. Check fuse, plug, pull chain or switch 2. Replace timer 3. Reset time of day |
| Water is hard | 1. Bypass valve is open 2. No salt in brine tank |
1. Close bypass valve 2. Add salt above water level |
| Unit uses too much salt | 1. Injectors or screen plugged 2. Improper salt setting |
1. Replace injectors and screen 2. Check salt usage and salt setting |
| Drain flows continuously | 1. Excessive water in brine tank 2. Foreign material in control |
1 & 2. Clean flow control |
Model 4000
| Problem | Probable Cause | Cure |
|---|---|---|
| Fails to Regenerate | 1. Electrical service has been interrupted 2. Timer is defective 3. Power failure |
1. Check fuse, plug, pull chain or switch 2. Replace timer 3. Reset time of day |
| Water is hard | 1. Bypass valve is open 2. No salt in brine tank |
1. Close bypass valve 2. Add salt above water level |
| Unit uses too much salt | 1. Injectors or screen plugged 2. Improper salt setting |
1. Replace injectors and screen 2. Check salt usage and salt setting |
| Drain flows continuously | 1. Excessive water in brine tank 2. Foreign material in control |
1 & 2. Clean flow control |
Check out our Facts and Questions page for additional information.