Review Us Online:
 
2012 Super Service Award
2013 Super Service Award |
||
2014 Super Service Award |
We would like to hear about your experience. If you would like to use Angie’s List to assess whether we’re doing a good job keeping valued customers like you happy, please visit AngiesList.com/Review/270154 to evaluate our quality of work and customer service.
You may also complete this form to send us your comments directly. We welcome your feedback, and strive to provide 100% satisfaction with each of our valued customers. Read some of the reviews we have received from people like you.
Thank You to our Generous and Loyal Customers
Other Reviews From Around the Internet
“We moved into our brand new home and my sister answered the door and a sales rep from H2O to go was not courteous at all. My sister simply told him we’re busy and brushed his rudeness away. Then Nima shows up and he was very friendly and courteous. We bought the top of the line system and it’s great. Everyday I take a shower I feel like my body is already smooth from the water itself. Washing dishes leave a lot less of the water spots on the dishes. If you ever need H2O to Go I recommend contacting NIma and purchase from him. Best sales rep.”
Gary Y.
February 6, 2013
From CitySearch
“We recently moved to Las Vegas and noticed the water tasted different, but we did not know just how tainted the water really is. Nima (H2O to Go rep) came and showed us what we needed to know to make the best decision for our family. We were quite skeptical about getting a water softening system before the presentation and had already made our mind up that we wouldn’t be buying anything. Nima’s presentation opened our eyes. We are now the proud owners of the Custom DB water softening system.
We noticed an immediate difference in the taste of our water. It took a few days, but we also noticed a difference in our skin and hair after showering. I can now use a wet paper towel to wash my windows and mirrors with no streaks left to worry about. No spots on dishes and showers make for less time cleaning. We’ve only had our system for a couple weeks, but we are VERY happy with our purchase.
Nima was professional and courteous. He wasn’t pushy at all. He simply made his presentation and let us make our decision.
We recommend H2O to Go to anyone looking for cleaner, healthier water.”
Dale S.
February 6, 2013
From CitySearch
Exceptional Quality
“I began receiving daily visits from water softener companies when I first purchased my house. Fortunately, H2O to go was particularly persistent despite my initial hesitance. I didn’t want to spend more than a thousand dollars on a unit I didn’t see much importance; however, I quickly learned how essential this unit was to myself and my house. Nema, the representative that serviced my neighborhood was extremely knowledgeable about the harshness of Las Vegas water and of the machines he was selling. After several months of me putting off a meeting to test our water I finally agreed to have it tested. The results were eye opening. After seeing the garbage I was putting into my body from our ‘filtered tap’ and watching the water stains accumulate on my shower glass and plumbing, I decided I would purchase a unit.
Although the unit seemed expensive at first, Nema offered several options on which unit would best fit my lifestyle. It is my personal opinion that you will truly get what you pay for. These units are superior to any water softener offered by competitors and retail stores. Based on the amount of junk that contaminates Las Vegas water, purchasing a unit will very likely prevent a multitude of health problems caused by hard water with contaminants like chlorine, pharmaceuticals, waste, and jet fuel. After just two days I noticed a considerable difference in health (ie: skin, hair) as well as my dishes and laundry; plus, the water was so pure I even felt more energized. I will never need to buy bottled water again as the unit I purchased removes all hardness, all chemicals, all contaminants, and all pharmaceuticals. Not only is this company dedicated to giving you your money’s worth, which is evident by there professionalism and lifetime warranty, they are also military friendly and will help you in your travels by disengaging the system when you’re ready to move.
If you’re looking to purchase a system but are limited by a budget, H2O to go offers several different models ranging in price. If you’re even thinking of going with a competitor to save a couple hundred dollars I urge you to consider investing in the superior system that will change your life in a positive way. Never once did I feel pressured by Nema to hastily purchase a unit. The experience was very relaxing while informative at the same time, proving that while this is their job, they genuinely care about the customer.”
Jared L.
January 21, 2013
From InsiderPages
Excellent and Refreshing
“When we first agreed to listen to the demonstration, I didn’t think we would buy. But Nima and Tristen gave us an excellent (and comedic) demonstration on the differences between having a water softener or not. I could not believe how drastic of a difference there was. It has now been a week since our system was installed and we could not be happier. Not only are we saving money on having to purchase filtered water (the reverse osmosis system is awesome!), but our clothes have never felt softer! Ever since I did my first load of laundry with the system, I have been doing laundry almost everyday.”
Michelle N.
January 15, 2013
From InsiderPages
You can feel the difference!
“My husband and I have purchased our 2nd home recently and we knew that we needed a water softener system. I’m glad to have worked w/ Nima ( Sales Rep) since this was not the first time we purchased one. I had one in the past on my previous property. Since having the system installed my family has noticed a great difference in their skin and our reverse osmosis really will save us $$ in buying bottled water. I’m glad we purchased the SSR system no regrets. Installation was very clean, neat and the installer explained everything to me as well. I highly recommend this company :)”
Marivic C.
January 2, 2013
From InsiderPages
H2O to GO
“To all my fellow Las Vegans –
Please allow me a minute to sing the praises of ‘H2O to GO’. They are a locally based Water Softening company. They took the time to understand my needs and then be accommodating towards them.
I was skeptical at first about the whole idea of even needing a Water Softening System, afterall I have been in Las Vegas for 15 years without the need for such a system – or so I thought! After the in-house demo for water quality, we decided to take the plunge. After a quick install the next day, including a reverse osmosis system(Osmosis was included because we bought the S.S.R. system), NIMA (our company rep) did a final check and left us feeling good.
The benefits after the first 6 weeks have been no more toilet bowl rings, the eczema on my arm is gone, less soap used for clothes washing, easier to clean sink and showers, feel cleaner after showers(hair and skin).
I would surely recommend H2O to GO when you are ready for a Water Softener system. Ask for NIMA!”
Greg H.
November 17, 2012
From InsiderPages
Good Management
“Initially had a bad experience with a high pressure sales presentation from Carla and Peter. After seeing there textbook presentation and boring videos on the iPad, I had to stop them. They showed up late, asked to use the restroom, and were very very pushy. The general manager, Sid, made things right for us and made us a good deal. Had the product installed the next day and the product so far has lived up to its reputation. Thank you!”
Stephen D.
September 1, 2012
From InsiderPages
Wouldn’t choose any other company
My family and I are brand new to Vegas and had no idea how hard the water was. Purchasing a water softener and reverse osmosis system was put on ‘the list of things to buy’ right away after experiencing the foul taste and side effects ourselves. We were bombarded with companies trying to sell their product and wasn’t quite sure who to go with. Then we met Nima. From the get-go Nima was very professional, informative and easy to talk to. He went over the background of his company and their product in a way that painted a clear picture to us, the potential consumers. He has treated us as friends and not just ‘another customer’. In fact, every employee we have dealt with from this company have been very friendly. Yes, their product is amazing ( we love it and have no complaints) but we believe it’s the people that make this company exceptional. Very well done H2O TO GO…..you have a new customer for life.”
Jessica D.
August 8, 2012
From InsiderPages
“On Friday, June 8th, I had a resin blow back from my water softener. When I called, Andria gave me some useful information. Unfortunately, my bypass valve was leaking badly when I tried to use it. When I called back, Andria got me a service tech on the line. I donâ??t remember his name but he was great too. That same day, before 5:00 PM, they had Robert out to my house. Robert was terrific. He was conscientious, smart and very helpful. Not only did he repair my water softener, he changed the filters in my reverse osmosis system as well. One visit did it all. He also gave me many useful tips on how to clear my lines and hot water heaters. I canâ??t say enough good things about your company. You are all great people who care about your customers. It just doesnâ??t get any better than that. I looked for your review page, but could not find it. Please post this email on it and make sure to let everyone know. I will be a customer for life.”
William B.
June 20, 2012
From CitySearch
I would say Yes go for it!!
I recently purchased the Water System Top of Line and I am very pleasant with the results, the pure water with no hardness or chemicals is helping me a lot with my Eczema and also I don’t see any more spots on my dishes or shower door. I am happy with my decision make. The sales Rep was Carla, she was very professional, answered all my questions without pressure me on my final decision. I would say Yes go for it :-)”
Beth S.
October 11, 2011
From InsiderPages
Happy with Eric and our system
“Also after reading the reviews I purchased a “whole house water refinement” system from H2OTOGO. My salesman was Eric and I have to say that he was just about the most personable & pleasant salesman I have ever encountered. Yes, as others have mentioned he does wear shorts and sandals (and a company shirt) but hey…it’s 110 outside and I sure don’t blame him. He answered all of my questions, explained the difference in equipment and generally made it a pleasant experience. Yes, he did push for a decision on the spot but I would not have had him in my home if I wasn’t interested. My system has been in for about 2 weeks now and my wife is telling me that she can’t believe we didn’t do it sooner. Overall we are extremely happy with our decision and the price we paid as other companys were either comparable or more expensive. Thanks, Eric!”
Steven B.
August 14, 2010
From InsiderPages
H2O to GO have the BEST WATER REFINER! GO FOR IT!
“I purchesed the Top of the line Water System from H2O to go a couple of years ago, Peter was the salesman come in to my house, he was VERY PROFESSIONAL besides very handsome to ! 🙂
I am totally Happy with the product and i never had any problems with the system, Peter the salesman assured me,i would be satisfied with the equipment and i am very happy with the results !!! The custumer service is outstanding , when i call they assist me right the way!
Thanks H2O to Go and Thank you Peter and thanks Elizabeth .
Kelly Carlson”
Kelly C.
March 8, 2010
From InsiderPages
GO FOR SSR REFINER!! Peter was very Professional!!
“Peter was the salesman, he was very professional,polite and he was willing to answer any questions i ask,and i had a LOT.
The System is great! and i don’t see any more spots on the dishes and the drinking water is very tasty!!!
Go for it and get the Top of the Line SSR REFINER SYSTEM!!! You will be very HAPPY!!!!
Thanks H2O and Peter !!!! Our lifes are much better and healthier !
D. Reyes”
Andrew M.
March 8, 2010
From InsiderPages
H2OTOGO
“After reading the reviews I decided to go ahead and purchase a “whole house water refiner” and a drinking water system (reverse osmosis) from the salesman “Eric.” In my case he was very pleasant and knowledgeable. He answered all of my questions (and I had lots of them), he explained the difference between the systems the company offered and did not pressure me into which one to purchase. He did, however, press a little for a decision at that time. However he was honest and told me that “less than 2%” of the people he sees purchase a system after he has left their house. To be honest, being a saleman myself I can appreciate that fact. I’m extremly pleased with my decision and would not hesitiate to recommend this company and this salesperson!”
Thomas P.
March 8, 2010
From InsiderPages
H2O REFINER IS GREAT!!! SALES PERSON CARLA IS VERY PROFESSIONAL!!!
“I recently purchased their Top of the Line SSR 7 stages Water Refiner.I am very satisfied with the system and the Sales person Carla was very professional, courteous and polite. She answered all of our questions and even came back 1 week later to check the water again to make sure the system was operating properly. I’m very pleased with the water, the drinking water, the salesperson and the company!
It is a VERY GOOD SYSTEM, The water taste GREAT and we no longer have spots on our glasses and shower door and we are extremely happy!!!
Thanks H2O for your service and thanks again Carla for help us!!! 🙂
D.”
Diane B.
March 8, 2010
From InsiderPages
Happy
“I recently purchased a water system from H2o To Go. My experience was very pleasant. The salesperson was professional, the plumber was outstanding and what I liked most was the wide variety of water treatment that H2o To Go had to offer. The salesman took about 45min to explain the different types of water treatment on the market today. The experience as a whole was informative. We did shop around and were considering other companies, but after researching all the facts, we decided to go with H2o To Go.”
Ruth V.
March 8, 2010
From InsiderPages
Don’t like salesmen in general.
“Eric was our salesman. We received our “Welcome to the Neighborhood! Call for your free move in gift! signed- your community association” Well, that’s misleading, but not as bad as some soliciters (Kirby-Liars). Anyway, Eric was nice, professional, but of course still a salesman, using the “I’m not like other salesmen” spiel. He showed stats on LV water and the chemicals in the water that are dangerous. It was informative, and the vast majority of his info checked out in later research.
Two things put me off. The price of the RO system. their system doesn’t produce any better water than any other RO system. it’s the membrane that does the cleaning, and this is not new or complicated technology. There is no reason to cost that much.. but we got it in the package and are happy with the water quality and the installation quality.
The main thing that put me off was his reasoning to sell the filter system over the basic water softner was that when you shower or bath, your skin absorbes water and hydrates you better than drinking water. that’s why it is so important to get the filter system. That is all BS. Skin does not let water in. Dead skin absorbes water through capilary action, but your skin does not allow water through into your system. If it did, you would probably die if you swam in a chlorinated pool. If you’re opting for the the higher cost system due to the water soaking through your skin and poisoning you, go for the softener without filtration.
Very good system over all. Our water is clean and tasty.
Spotless dishes, water you can drink from the sink if you want.
shane”
Shane S.
January 20, 2010
From InsiderPages
H2o To Go is great!
“I purchased their “top-of-the-line” whole house water refiner and am extremely pleased. The salesman (Eric) even though casually dressed, was professional, courteous and polite. He answered all of my questions and even came back 2 weeks later to check to make sure the system was operating properly. I’m very pleased with the water, the drinking water, the salesman and the comany!”
Tom W.
August 1, 2009
From InsiderPages
Salesman was great
“After reading these reviews I still contacted and purchased a system from the sales rep, Eric. Yes, he was dressed casually (shorts and sandals) but, as he explained, he is semi-retired and has been with this company for over 10 years. He was EXTREMELY professional, knowledgeable and polite. He even got down on the floor to play with my dog! He explained the various equipment options and my husband and I decided not to buy at that time. He was professional and promised to check back with us in a month. He did so and we purchased his “top-of-the-line” system and we’re so glad that we did! The water quality was superb, the drinking water system tastes great, I no longer have spots on my glasses and shower door and we are extremely happy. Thanks H2otogo and especially thank you, Eric”
Mary O.
March 10, 2009
From InsiderPages
A little pricy but you get what you pay for
“We were a little concerned at first that we might have paid too much. However, Peter the salesman assured us we would be satisfied with the equipment, A whole house system and the service the company provided and if not they would have to take it back within three days. We signed the three thousand dollar finance paper and held our breath The system did look impressive. by that i mean it was big, which is about all i know to compare. But what makes the whole experience a deal was the service we received from the company. The two plumbers who installed it were polite and neat. when I had a question on the paper work i called there office and talked to Sid and received a no nonsense answer. So yes i will be paying for this thing for awhile but rest easy knowing the company will provide service”
Eddie M.
March 5, 2009
From InsiderPages
Beats Bottled Water
“We’ve used their RO (reverse osmosis) system for sixteen years and are very pleased. They send you a notice when it is time to service the system but are not upset when you call for service. The system shuts off when full so you don’t waste water. Pure enough to put in the radiator of your car, it saves on buying bottled water to take the the gym. Even my cat enjoys the RO water.
PROS: Worth the convenience and a great price for continued filtered water
CONS: You have to buy a reusable water container for when you are away from home”
Margo E.
August 1, 2005
From InsiderPages
We have a 4 Star Rating on Google – Read Google Reviews
